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Request Replacement Serial Number or Installer

If you have lost your installer or serial number, we will provide a replacement for you if you fill out this form. There is a service fee of US$5.95 for this service.

Product information

Which product do you need the replacement for?

AsiaFont Studio - discontinued. Get your free upgrade to FontLab Studio 5.2
BitFonter
CompoCompiler
FogLamp
FONmaker
FontFlasher
FontLab Studio or FontLab
Fontographer
ScanFont
SigMaker
TransType
TypeTool
WebReady
 

Which version number of the product (#.#.# or #.#)?


 

Which platform (operating system) are you running the product on?


 

What is the problem?


 

Personal information

Your full name:


 

Your email address:


 

To whom is the product registered?


 

Product purchase information

What is your serial number for the product? (If requesting Installer or the Lion Compatibility Pack)
Important: do NOT include the product number (sometimes labeled s/n) that is shown in the About menu. Instead, look up your original purchase receipt and tell us the serial number included there. Usually, the serial number consists of 24 letters and digits.


 

What approximate date was the product purchased (DD.MM.YYYY or Month Year)?


 

Payment

There is a handling fee of US$5.95 for this service.
Now, first please click the "Submit..." button, then come back to this page and click a payment button below.
 

Step 1:

Step 2: Choose one of the payment options for the handling fee.

Click below to pay with PayPal

Click below to pay by credit card

After completing both steps above, you?re finished!